Terrance is amazing!My best friend purchased a car with the help of Terrance about a year ago. I wrecked and totaled my car two weeks ago. My best friend told me to reach out to Terrance to see if he could help me get a car. We had the same situation, poor/fair credit score and similar range for a down payment. Terrance was at another dealership when I first seemed out his help. Unfortunately, I came on a day he wasn’t there, so I was helped by someone else, Taiwan, who is also a great salesman. He wasn’t able to get me approved but Terrance reached out to me shortly after that to say he would look into it. Which I thought was great, the above and beyond customer service. I reached out to other dealerships in the meantime. Each encounter was horrible. Salesman (Nissan of Rivergate) telling me false information, wasting my time. Terrance looked out for me; called to make sure I was still on board. He made this experience easy, efficient, exciting and happy. I was over looking for a car but Terrance made sure he did everything he could to get me into a new vehicle. I am forever grateful for Terrance. People like Terrance make the experience and time spent worth it. During the process, he is a great conversationalist and made sure I was ok while waiting on paperwork and bank things. He even asked if I wanted my water cold or room temperature. This won’t matter to people who aren’t super healthy but I really valued that because I ONLY drink room temperature water. Terrance was focused but the main thing is he knew his job and if there’s something he doesn’t know he will get the answer. Terrance is awesome. If you need a car go to Terrance! Thank you Terrance Edie your help. You may think it was just another sale but this has helped me in ways you don’t know. I am very appreciative.
I want to thank Terrence for an amazing and smooth experience. He really went over and behind to make sure we were taking good care of. His patience and tone was really needed and he knows how to treat his customers. During the wait time of processing, he made sure to keep us entertained with conversations and we connected instantly when I found out his love for wrestling. If you are in the area and need a car I highly recommend going to see Terrence. He will make sure to keep you in good hands. Thanks again for everything!
Service agent was friendly and helpful. Fast oil change.
Always have a great experience with this location!!
Great car buying experience. Jackson made everything super easy and even had the truck waiting out front before I got to the dealership. Couldn’t be happier with my 2019 RAM 1500.
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